{"xsrfToken":"7e080a921010c3a0c4f5d9c08c2ecac1f8476e02_lout","branding":{"id":"2","key":"msd","name":"MLS2 Service Desk","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/094b3812-c254-4e95-a40e-0125b2f080da/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ZjZjMTJkMi01OGUxLTQxZmMtODNjOC0yYjAxYjBhYzNkYjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA5NGIzODEyLWMyNTQtNGU5NS1hNDBlLTAxMjViMmYwODBkYSI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzE3MDksIm5iZiI6MTczMjE3MTEwOX0.hwyMKY2MZBpak40h4IBBmV-MbMBZXBgGJr_bw4eQX8E&client=6f6c12d2-58e1-41fc-83c8-2b01b0ac3db1&mode=fit","logoId":"094b3812-c254-4e95-a40e-0125b2f080da","isLogoAvailable":true,"helpCenterTitle":"Welcome to the MLS2 Service Desk, supporting CLC2S, TCPT, and STRATIS.","sharedPortalName":"MLS2 Service Desk","userInitialAnnouncementHeader":"MLS2 Service Desk","userInitialAnnouncementMessageWiki":"<p>Select the service desk below to submit a ticket, or search for common issues above. For notifications, please select the down arrow to the right.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the MLS2 Service Desk, supporting CLC2S, TCPT, and STRATIS.","sharedPortalName":"MLS2 Service Desk","announcementHeader":"MLS2 Service Desk","announcementMessage":"Select the service desk below to submit a ticket, or search for common issues above. For notifications, please select the down arrow to the right.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"2","key":"msd","projectId":10001,"serviceDeskId":2,"name":"MLS2 Service Desk","description":"<p>Welcome! You can raise a MLS2 Service Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"53","name":"Bug","descriptionHtml":"<p>Please fill in the bug support form at <a href=\"https://mls2support.atlassian.net/servicedesk/customer/portal/2/article/1647443969?src=511745008\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://mls2support.atlassian.net/servicedesk/customer/portal/2/article/1647443969?src=511745008</a> and attach it to your issue here.</p>","callToAction":"Bug","introHtml":"<p>An issue affecting system performance or not working as designed</p>","icon":10469,"iconUrl":"https://mls2support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[2],"key":""},{"id":"50","name":"CLC2S and TCPT System Access Request","descriptionHtml":"<p>Please submit your completed SAAR and cyber awareness certificate here.</p>","callToAction":"CLC2S and TCPT System Access Request","introHtml":"<p>Request access to CLC2S and TCPT.</p>","icon":10504,"iconUrl":"https://mls2support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10504","groups":[2],"key":""},{"id":"31","name":"Exercise Support","descriptionHtml":"","callToAction":"Exercise Support","introHtml":"<p>Request support for an Exercise</p>","icon":10458,"iconUrl":"https://mls2support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[2],"key":""},{"id":"74","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10559,"iconUrl":"https://mls2support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10559","groups":[2],"key":""},{"id":"62","name":"STRATIS System Access Request","descriptionHtml":"","callToAction":"STRATIS System Access Request","introHtml":"<p>Submission will prompt FSSE/Helpdesk to create account for STRATIS user.</p>","icon":10504,"iconUrl":"https://mls2support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10504","groups":[2],"key":""},{"id":"14","name":"Suggest improvement","descriptionHtml":"<p>Please fill out the New Change Request storyboard form at <a href=\"https://mls2support.atlassian.net/servicedesk/customer/portal/2/article/1647280129?src=-437354777\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://mls2support.atlassian.net/servicedesk/customer/portal/2/article/1647280129?src=-437354777</a> and attach it to this request.</p>","callToAction":"Suggest improvement","introHtml":"<p>Suggestions for system improvements, functional requests, and other ideas.</p>","icon":10498,"iconUrl":"https://mls2support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[2],"key":""},{"id":"8","name":"Technical Support Request","descriptionHtml":"","callToAction":"Technical Support Request","introHtml":"<p>General technical support for CLC2S, TCPT, and STRATIS.</p>","icon":10472,"iconUrl":"https://mls2support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[2],"key":""},{"id":"51","name":"Training Request","descriptionHtml":"","callToAction":"Training Request","introHtml":"<p>Request training for CLC2S, STRATIS, or TCPT</p>","icon":10487,"iconUrl":"https://mls2support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[2],"key":""},{"id":"76","name":"VM Support","descriptionHtml":"","callToAction":"VM Support","introHtml":"<p>Request a VM or support for an existing VM</p>","icon":10468,"iconUrl":"https://mls2support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10468","groups":[2],"key":""},{"id":"52","name":"Exercise VM Support","descriptionHtml":"","callToAction":"Exercise VM Support","introHtml":"<p>Request a VM or support for an existing VM</p>","icon":10470,"iconUrl":"https://mls2support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[],"key":""},{"id":"82","name":"Incident","descriptionHtml":"","callToAction":"Incident","introHtml":"<p>Collection of issues affecting system performance</p>","icon":10563,"iconUrl":"https://mls2support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10563","groups":[],"key":""},{"id":"79","name":"Phone support","descriptionHtml":"","callToAction":"Phone support","introHtml":"<p>Representative supported user over the phone.</p>","icon":10466,"iconUrl":"https://mls2support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[],"key":""},{"id":"49","name":"Travel Request","descriptionHtml":"","callToAction":"Travel Request","introHtml":"<p>Request for travel.</p>","icon":10487,"iconUrl":"https://mls2support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[50,62,8,31,51,14,53,76,74]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"88199c65-5c5d-3058-9971-646898ded18c","appLinkName":"System Confluence","appLinkUrl":"https://mls2support.atlassian.net/wiki","spaceKey":"MSD","spaceName":"MLS2 Service Desk","spaceUrl":"https://mls2support.atlassian.net/wiki/spaces/MSD","isServer":false},"labels":[],"projectKey":"MSD","serviceDeskId":2,"kbLinkDomainURLs":["https://mls2support.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ZjZjMTJkMi01OGUxLTQxZmMtODNjOC0yYjAxYjBhYzNkYjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzIzMDksIm5iZiI6MTczMjE3MTEwOX0.Yf-frVzHTQ2IM89AbbMoDYslftmj_UH2Hp8fIclI0lI","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"6f6c12d2-58e1-41fc-83c8-2b01b0ac3db1","tokenDurationInMins":20}},"kbPage":{"id":179699760,"title":"PIV Authentication","url":"https://mls2support.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/179699760","space":{"key":"MSD","name":"MLS2 Service Desk","id":458754},"serviceDeskIds":[2],"appLinkId":"88199c65-5c5d-3058-9971-646898ded18c","idInString":"179699760","projects":[{"projectId":10001,"serviceDeskId":2,"portalId":2}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mls2support","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"7e080a921010c3a0c4f5d9c08c2ecac1f8476e02_lout","baseUrl":"https://mls2support.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://mls2support.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"6f6c12d2-58e1-41fc-83c8-2b01b0ac3db1","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"44e9791f8a0344e08bc770f4ff6e762a","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}